Privacy Policy & Legal Notices

Use and Protection of Personal Data

RR Donnelley is committed to protecting your privacy. We will collect or record basic personal data (e.g., name, e-mail address, postal address, phone number) which you voluntarily provide through the "Information Request" page or through electronic mail which you send to us, but we will not disclose this information to third parties. We also may ask you questions about your buying habits for particular product segments, or ask you to state the total Sterling volume spent on a particular product.

If you are inquiring about employment at RR Donnelley, we may ask for your Social Security number, your educational level, and your desired salary range. We will use information which you supply to us to process your application and to may use it to keep anonymised recruitment statistics. We may disclose certain information to a third party in order to seek employment references, or where necessary to carry out relevant checks with the Criminal Records Bureau. If you take up employment with RR Donnelley we will maintain a file relating to your employment ("Employee Data"). Employee Data will be kept secure and will only be used for purposes strictly connected to your employment. Upon termination of employment, Employee Data is retained in line with our records retention policy before being destroyed.

We do not ask for credit card numbers or detailed financial information over our Web site. We will not otherwise collect or record any of your personally identifiable information, except as detailed below in the "Safe Harbor" section.

To enable us to assess the effectiveness and usefulness of this site, we will collect and store aggregated data on the pages viewed by visitors, visitors' domain names and similar information, but we will not identify you personally in such aggregated information and we will not share aggregated information with others.

With respect to identifiable information about individual contacts for RR Donnelley's customers ("Business Contact Data"), RR Donnelley collects, uses, and discloses Business Contact Data in the ordinary course of its business. In particular, RR Donnelley may obtain the following types of Business Contact Data: name, address, invoice information including bank account information, and order information. RR Donnelley may use such Business Contact Data for the following purposes: managing customer relationships, managing orders, tracking payments and ensuring payment, and otherwise maintaining the customer relationship.

RR Donnelley may disclose Business Contact Data to its affiliates, subsidiaries, business partners, and service providers for the purposes listed above. In situations where RR Donnelley discloses Business Contact Data to any third parties acting as service providers or "agents" on behalf of RR Donnelley, RR Donnelley will require the recipient to protect such data by way of a data processing agreement. With respect to any sharing of Business Contact Data for purposes of marketing RR Donnelley products and services, RR Donnelley obtains promises from its affiliates, subsidiaries and business partners that such entities will use and disclose such data strictly and only for purposes of marketing RR Donnelley products and services. Individuals may seek to opt-out of disclosure of their Business Contact Data by contacting RR Donnelley.

RR Donnelley takes appropriate technical and organizational measures to safeguard Business Contact Data and data concerning individuals in the European Union who are customers or employees of RR Donnelley's customers ("Customer Data") from loss, misuse, unauthorized access, disclosure, alteration, damage or destruction, and ensures that all such data is maintained pursuant to the Data Protection principles as set out in the Data Protection Act 1998.

RR Donnelley may disclose personal data as strictly necessary in connection with the sale or transfer of all or part of its business, or where required or permitted by law, or where RR Donnelley believes that such disclosures are appropriate in connection with a valid law enforcement request, or as otherwise permitted under the Data Protection Act 1998.

With respect to Customer Data, RR Donnelley operates as a mere data processor for its customers. Its customers remain the data controllers with respect to such data. RR Donnelley therefore acts strictly in accordance with the instructions of such customers regarding the collection, processing and transfer of Customer Data, the provision of access to and rectification of Customer Data, and other matters.

Safe Harbor

In the USA, RR Donnelley acknowledges the requirements of the European Data Protection Directive (95/46/EC) (the "Directive"). Among other things, the Directive generally restricts the export of Personal Data from the European Economic Area to the United States, unless the US recipient can give "adequate protection" to such Personal Data. Any US company which has signed up to the US Department of Commerce Safe Harbor Program ("Safe Harbor") offers such "adequate protection".

From time to time RR Donnelley may wish to pass Employee Data, Customer Data and Business Contact Data to RR Donnelley in the USA. In the USA RR Donnelley adheres to Safe Harbor. Information regarding RR Donnelley's practices concerning EU Employee Data is provided to affected EU employees through other company policies and procedures. For more information about the Safe Harbor, please refer to the U.S. Department of Commerce website at http://www.export.gov/safeharbor

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Individuals may contact the RR Donnelley Safe Harbor Privacy Contact identified here to review any personal data held about them. RR Donnelley reserves the right to take reasonable steps to authenticate the identity of any such individual seeking access to such personal data. Questions, comments, or access requests regarding Safe Harbor should be directed to Peter Tiemeyer, the RR Donnelley Safe Harbor Privacy Contact at 3075 Highland Parkway, Downers Grove, Illinois 60515 USA; telephone 001 630.322.6508; e-mail- peter.tiemeyer@rrd.com; or fax 001 630.322.6366. If you cannot resolve the issue directly with the RR Donnelley Safe Harbor Privacy Contact, you may contact your local data protection authority for further information.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If this Privacy Policy changes, the revised Privacy Policy will be posted at the "Privacy Policy & Legal Notices" link on the site's home page. In the event that the change is significant or material, we will notify you of such a change by revising the link on the home page to read "Newly Revised Privacy Policy." Please check the Privacy Policy frequently. Your continued use of the site constitutes acceptance of such changes in the Privacy Policy, except where further steps are required by applicable law. This Privacy Policy has last been updated on March 12, 2009.

Trade Marks and Intellectual Property

"RR Donnelley" is a registered trade mark. All related product and service names, designs and slogans are the trade marks or service marks of Heritage Preservation Corporation or of other wholly-owned subsidiaries of RR Donnelley. All other product and service marks on this site are the trade marks of their respective owners. Moreover, all comments, suggestions or other information sent to this site will become the property of RR Donnelley.

Comments

RR Donnelley welcomes your comments.


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RR Donnelley Global Document Solutions Group Limited, Tower Close, Huntingdon, Cambridgeshire PE29 7YD. Registered in England and Wales with Company No. 6711794.