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Reading Room
White Papers
Case Studies
Reading Room
The Reading Room provides you with a wealth of interesting content to help improve your knowledge of Customer Communication Management Outsourcing. As a market leader in this field, and with an impressive track record of innovation and thought leadership, GDS has built up an impressive portfolio of value adding material that is now being made available to a wider audience. Our aim is to facilitate best practice and to create an active debate about how companies can use customer communications as a source of revenue generation, cost savings and risk mitigation. Maximising the value of the communications life-cycle is a key competitive differentiator and Reading Room is an important tool in improving your appreciation of this rapidly evolving market.
If you would like to download our
case studies
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white papers
simply select the checkboxes below and enter your details - we will then send you the document(s).
The material provided here in Reading Room is illustrative of GDS's views, track record and expertise in helping organisations maximise the value of the communications they undertake with their customers. If you have specific topics across the customer communications life-cycle that you would like to learn more about please contact us by clicking
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White Papers
TRANSPROMO - MAXIMISING THE VALUE OF CUSTOMER COMMUNICATIONS
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Over the last few years organisations have begun to realise the benefits of adopting a Transpromo strategy, whereby marketing communications messages, which traditionally would have been distributed via direct marketing campaigns, are now being incorporated onto transactional communications such as statements or bills. This white paper describes what Transpromo is, how it enhances a transactional document and how organisations can maximise its marketing potential.
OFFICE COMMUNICATIONS MANAGEMENT: OPTIMISING ENTERPRISE-WIDE DOCUMENT PRODUCTION
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Achieving effective internal print management is so much more than just the desktop printer on a senior manager’s desk, or the colour printer in marketing. It is about optimising and managing the complete range of an organisation’s document production needs, from multi-functional devices through to large scale digital print capabilities and centralised reprographics. This white paper looks at why an increasing number of organisations are looking to implement, or have implemented an OCM platform and the benefits that can be derived.
INTELLIGENT PRINT SOURCING: AN INNOVATIVE APPROACH TO OPTIMISING PRINT PROCUREMENT
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As the print market has matured and the sophistication of clients’ requirements has increased the traditional print broking model has become unsustainable. This white paper describes how organisations can leverage three core components: scale, market intelligence and technology to evolve from traditional tactical procurement to strategic sourcing. It explains the significant business benefits that can be derived from this evolution.
THE BENEFITS OF UTILISING A HOSTED DIGITAL MAILROOM
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Digital mailrooms have emerged because of the convergence of business pressures for cost saving and regulatory compliance. The digital mailroom fulfils the need to keep the integrity of paper systems but adds speed and scope to handle digital documents consistently. This white paper is intended to introduce a model for a hosted digital mailroom service. It provides an overview of what a digital mailroom is and makes comparisons with a traditional mailroom.
Case Studies
RR DONNELLEY GLOBAL DOCUMENT SOLUTIONS DELIVERS BEST EVER ANNUAL MAILINGS FOR BRITANNIA BUILDING SOCIETY
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RR DONNELLEY GLOBAL DOCUMENT SOLUTIONS SHIPS WORLD CLASS SCANNING SOLUTION TO FINDMYPAST.COM
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RR DONNELLEY GLOBAL DOCUMENT SOLUTIONS LINES FIRSTGROUP UP WITH MANAGED PRINT SOLUTIONS
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GLOBAL ACCOUNTING FIRM RECEIVES STATE-OF-THE-ART, MULTI-SERVICE SOLUTION FROM RR DONNELLEY GLOBAL DOCUMENT SOLUTIONS
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GLOBAL FINANCIAL SERVICES PROVIDER BANKS ON INNOVATIVE DIGITAL ARCHIVING SOLUTION FROM RR DONNELLEY GLOBAL DOCUMENT SOLUTIONS
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GLOBAL INFORMATION SERVICES COMPANY MAKES THE RIGHT DECISION WITH RR DONNELLEY GLOBAL DOCUMENT SOLUTIONS
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RR DONNELLEY GLOBAL DOCUMENT SOLUTIONS DEVELOPS SOARING RELATIONSHIP WITH GLOBAL AIRLINE
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RR DONNELLEY GLOBAL DOCUMENT SOLUTIONS ANSWERS READER'S DIGEST'S CALL FOR A FLEXIBLE SOLUTION
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RR DONNELLEY GLOBAL DOCUMENT SOLUTIONS PROVIDES THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA WITH CONTINUED SUCCESS IN THE PROVISION OF PARKING ENFORCEMENT
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RR DONNELLEY GLOBAL DOCUMENT SOLUTIONS DELIVERS LEADING-EDGE DOCUMENT FACTORY TO SIEMENS
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RR DONNELLEY GLOBAL DOCUMENT SOLUTIONS HELPS WILLIS IMPROVE ITS DESIGN AND PRINT PROCUREMENT SERVICES
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